Getting a customer to click Details is only the first step. What happens after that first visit determines whether a listing turns into a repeat customer.
Encouraging customers to save your listing, follow up after a first visit, and keep your profile current all increase the odds of a second visit.
A directory brings someone through the door once. Everything after that is on the business, not the listing.
Closing the loop
A simple habit — asking first-time customers to save your listing or leave a review — turns a one-time directory visit into an ongoing relationship.
Growth Lead
Marcus Webb
Writes about running and growing a local business listing on Nepal Index — from earning your first reviews to keeping a profile accurate and easy to find.